Companies want to get serious on AI, but their workers don't have the skills

Date:
Tue, 26 Nov 2024 11:01:00 +0000

Description:
Hurdles such as skills gap and regulatory support still need to be overcome before companies can benefit from AI.

FULL STORY ======================================================================Workers AI skills are a barrier to successful AI adoption Legacy infrastructure is also causing a problem Companies want clearer government guidance

British businesses are struggling to see returns from their AI investments
due to the ongoing skills gap, new research has claimed.

Three in five (59%) companies in the UK and Ireland surveyed by NTT Data believe their employees lack the necessary skills for them to benefit from
the transformative potential of AI.

However, workers may not be entirely at fault, with more than a quarter (27%) of UK&I organizations yet to establish expert generative AI teams, equating
to 10% higher than the global average. UK businesses are falling behind on AI

"As we move beyond experimentation, a tension emerges: move too fast, and we risk unintended circumstances; move too slow and we fall behind," noted NTT DATA Group CEO Yutaka Sasaki.

Almost all (99%) of the organizations surveyed plan to further their GenAI investments, with hopes that the technology would have a material impact on things like productivity and efficiency, sustainability, compliance, business processes, security and employee experience.

Two-thirds (67%) of global respondents believe their employees lack the right skills to work with GenAI, and even more (72%) noted that they dont have a GenAI usage policy for workers. Furthermore, companies are calling on governments to introduce clearer regulations on AI.

Limited perception of value, limited awareness, user resistance and concerns surrounding GenAIs safety and security were highlighted as key obstacles to the technologys adoption.

There are other hurdles beyond worker skills that are preventing companies from going head-first into AI, too. Nine in 10 said that legacy
infrastructure hinders the effective use of AI, with most CIOs and CTOs acknowledging that cloud-based solutions are the most practical method to support such applications.

Sasaki added: The future is clear. Generative AI is more than just another tool its a transformative force. However, as AI matures, its increasingly apparent that the right foundations are critical before companies can
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Link to news story: https://www.techradar.com/pro/companies-want-to-get-serious-on-ai-but-their-wo rkers-dont-have-the-skills


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