Daryl wrote --

Well, I have a plan with Xfinity that if the cable modem gets zapped, they'll replace it for free.

A few years ago I was having problems connections and Comcast sent out a repairman with 36 hours one, arriving on a Sunday. He checked everything, pronounced the modem dead, replaced it with the router and back in business. No charge.
I have the PC hardwired but everything else runs off the router.

Once years ago I was having cable problems and would call tech support

around 0500 or 0600 and always got in on the second or third ring. :)

It's a challenge if you live on one coast, and the customer service
line is on the other.

I think they are in India so doesn't make much difference. :)
Joe

PS: I hit the wrong key on my previous entry and it flew off into space before I could stop it.
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Joe,

A few years ago I was having problems connections and Comcast sent out a
repairman with 36 hours one, arriving on a Sunday. He checked everything, JM>pronounced the modem dead, replaced it with the router and back in business. JM>No charge.
I have the PC hardwired but everything else runs off the router.

Basically, the same thing here. I have a long funky password on the
LAN.

It's a challenge if you live on one coast, and the customer service
line is on the other.

I think they are in India so doesn't make much difference. :)

They got a gold medal from the Olympics for telemarketing. <G>

PS: I hit the wrong key on my previous entry and it flew off into space
before I could stop it.

I saw that, and was wondering what was going on.

Daryl


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